Contact Us

Use the form on the right to contact us.

You can edit the text in this area, and change where the contact form on the right submits to, by entering edit mode using the modes on the bottom right. 


Cleveland, OH, 44115
USA

Returns

Return Policy

 

Our goal is to ensure your complete satisfaction

If, for whatever reason, you are dissatisfied with your purchase, you can return it to Scribbler 3D Pen within 30 days of purchase date subject to conditions below. Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise. To create a return request please send an email to info@Scribbler3DPen.com

Refunds & Credits

Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 days for a credit to appear on your account. If payment was made by check, the refund check will not be issued before 10 business days after the date of purchase. The refund is applied for a full cost of the product only.

Exchanges

If the item was sent back for an exchange, please allow 3-5 business days for the replacement to be processed

Conditions

Please read all conditions below. If conditions are not met, Scribbler 3D Pen reserves the right to refuse the return or to charge a restocking fee not less than 15%.

  • All returned items must be in new condition, in their original unaltered box (including the UPC code being intact) and must include all packing material, blank warranty cards, manuals,and accessories.
  • Scribbler 3D Pen is not responsible for personal data or items left in returned merchandise.
  • Scribbler 3D Pen is not responsible for any consequential or incidental damage resulting from the sale or use of any merchandise bought from us. We are responsible for the monetary value of the merchandise only.
  • The buyer is responsible for the return shipping charges.

No Return/Exchange on the following:

  • All Plastic Filament that was unsealed

Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model within 6 month after the order. Please refer to our limited warranty policy: http://www.scribbler3dpen.com/warranty/